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Things to know before your stay with us

We have compiled some information here so that you can start relaxing with us from the very first minute and we can prepare your arrival in the best possible way. You will also find valuable tips for your excursions and other interesting topics about the hotel in our guest app.

We look forward to seeing you and can hardly wait to meet you in person. See you very soon...

... Arrival

You are welcome to leave your car in our car park from 1.00 pm. With a bit of luck, your suite or flat will already be ready for you to move into. If not, you'll still have time to breathe in the Baltic Sea air, enjoy an ice cream and get to your accommodation by 3.00 pm at the latest.

... Late arrival

In the event that you can only be with us after 5.00 pm, please call us on the day of arrival by 4.30 pm on 038375 225924 to discuss handing over the keys. We will then explain everything to you in detail.

... by car

From Berlin
Take the A11 towards Prenzlau and then the A20 towards Hamburg/Stralsund as far as the Gützkow exit, along the B111 via Wolgast towards Usedom. Then follow the signs to Koserow.

From Hamburg
Take the A20 motorway towards Prenzlau as far as the Gützkow exit and follow the B111 via Wolgast to Koserow.

... Terms of payment

To start your holiday carefree, please transfer your travel price up to 10 days before your stay or pay the required deposit to our bank account below.

Neunte SWB GmbH & Co. Beteiligungs KG, Upstalsboom Koserow

Ostseesparkasse Rostock - IBAN: DE76 1305 0000 0201 0892 97 - BIC: NOLADE21ROS

Purpose: Surname + date of arrival

Parking

We keep a parking space for your car free of charge per suite or flat. A reservation is therefore not necessary.

Breakfast

Start the new day in peace and quiet with aromatic coffee and oven-warm pastries - that sounds like a holiday... If you haven't booked breakfast yet, you can easily book it on site. In our cosy restaurant we welcome you daily with our rich breakfast buffet from 07.30 a.m. to 11.00 a.m. The price for an adult person is currently € 18.00 and children have breakfast at a reduced rate. Alternatively, we offer our bread roll service.

Cancellation

Please remember to take out travel cancellation insurance, e.g. with our partner ERGO-Reiseversicherung, in order to avoid possible costs in the event of cancellation or changes at short notice.

...a big surprise! Give away a gift voucher and enjoy your holiday at Upstalsboom Koserow and the Baltic Sea island of Usedom.

Do you already know our guest app? Whether you're still at home or already travelling on the island - now you have us with you anytime, anywhere.

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